Digital service development

services

User research and service design

Interface design and prototyping

Web and app development

Quality, accessibility and security

Operations and further development

Design and development of web, app, and digital services. From user research to production and operation.

Design and development of web, app, and digital services. From user research to production and operation.

Why digital services must work in everyday life

A digital service is judged in everyday life, not at its launch. The deciding factor is whether the person using it can proceed without thinking, and whether the person managing it can do so without rebuilding it.

How we work from user research to operations

We start with users, needs, and technology. Through service design, we ensure that the solution works both for your internal processes and for your users. Design and development take place in cycles, so that you see something early and can change direction before everything is built.

Collaboration during development

Quality, accessibility, and security are built in during the work instead of being addressed afterwards. Accessibility work itself is a dedicated service with us. Once the service is in operation, further development continues based on how it is used.

Why digital services must work in everyday life

A digital service is judged in everyday life, not at its launch. The deciding factor is whether the person using it can proceed without thinking, and whether the person managing it can do so without rebuilding it.

How we work from user research to operations

We start with users, needs, and technology. Through service design, we ensure that the solution works both for your internal processes and for your users. Design and development take place in cycles, so that you see something early and can change direction before everything is built.

Collaboration during development

Quality, accessibility, and security are built in during the work instead of being addressed afterwards. Accessibility work itself is a dedicated service with us. Once the service is in operation, further development continues based on how it is used.

Contact

Christopher Blidner

to get started

Christopher Blidner

Christopher Blidner

CEO & Partner

Christopher Blidner

Christopher Blidner

CEO & Partner

A woman stands with a laptop and shows something to a colleague at a table

FAQ

FAQ

Do you build both web and app?

Yes. Websites, apps, and digital services, from user research to production and operation.

The way of working looks the same regardless of technology. We start with the users' needs, develop and test a proposal, and then build in steps that can be released continuously rather than in a single large delivery.

We also take over services that someone else has built. We then start with a review of the code, content, and operation, so that you know what you have before we promise anything.

Read more

Do you build both web and app?

Yes. Websites, apps, and digital services, from user research to production and operation.

The way of working looks the same regardless of technology. We start with the users' needs, develop and test a proposal, and then build in steps that can be released continuously rather than in a single large delivery.

We also take over services that someone else has built. We then start with a review of the code, content, and operation, so that you know what you have before we promise anything.

Read more

Do you build both web and app?

Yes. Websites, apps, and digital services, from user research to production and operation.

The way of working looks the same regardless of technology. We start with the users' needs, develop and test a proposal, and then build in steps that can be released continuously rather than in a single large delivery.

We also take over services that someone else has built. We then start with a review of the code, content, and operation, so that you know what you have before we promise anything.

Read more

How do you ensure availability?

WCAG is part of the build from the start, not an afterthought review. For legal requirements such as EAA, LPTT, and DOS, we connect the accessibility service.

In practice, this means that contrasts, keyboard navigation, heading structure, and screen reader support are handled when the interface is designed and coded, long before it is to be delivered.

We test continuously using both tools and by hand. Automated tests catch some of the requirements; the rest require someone to sit down with a keyboard and screen reader.

Read more

How do you ensure availability?

WCAG is part of the build from the start, not an afterthought review. For legal requirements such as EAA, LPTT, and DOS, we connect the accessibility service.

In practice, this means that contrasts, keyboard navigation, heading structure, and screen reader support are handled when the interface is designed and coded, long before it is to be delivered.

We test continuously using both tools and by hand. Automated tests catch some of the requirements; the rest require someone to sit down with a keyboard and screen reader.

Read more

How do you ensure availability?

WCAG is part of the build from the start, not an afterthought review. For legal requirements such as EAA, LPTT, and DOS, we connect the accessibility service.

In practice, this means that contrasts, keyboard navigation, heading structure, and screen reader support are handled when the interface is designed and coded, long before it is to be delivered.

We test continuously using both tools and by hand. Automated tests catch some of the requirements; the rest require someone to sit down with a keyboard and screen reader.

Read more

What happens after launch?

We are still here if you want us. After launch, you can sign a rolling agreement for management and support.

It covers technical maintenance, security updates, monitoring, and further development. This also includes ongoing follow-up, such as how an AI assistant responds or how the site converts.

The scope is determined by how business-critical the service is. If you wish to handle operations yourselves, we will hand over the documentation and go through it with you.

Read more

What happens after launch?

We are still here if you want us. After launch, you can sign a rolling agreement for management and support.

It covers technical maintenance, security updates, monitoring, and further development. This also includes ongoing follow-up, such as how an AI assistant responds or how the site converts.

The scope is determined by how business-critical the service is. If you wish to handle operations yourselves, we will hand over the documentation and go through it with you.

Read more

What happens after launch?

We are still here if you want us. After launch, you can sign a rolling agreement for management and support.

It covers technical maintenance, security updates, monitoring, and further development. This also includes ongoing follow-up, such as how an AI assistant responds or how the site converts.

The scope is determined by how business-critical the service is. If you wish to handle operations yourselves, we will hand over the documentation and go through it with you.

Read more

Do you want to know more about our services, how we work, or bounce an idea around?

Do you want to know more about our services, how we work, or bounce an idea around?