
What gives you energy?
About the project
Almost all electricity companies sell on price. Göteborg Energi wanted to win customers on something else: being a simple and secure choice. We turned the electricity contract into a question of what gives Gothenburgers energy.
services
Communication
,
Strategy
client
Göteborg Energi
Background
Göteborg Energi wanted to get more people to sign electricity contracts via the web. But not by appearing to be the cheapest. The category is perceived as confusing and difficult, and price is the only thing most people compare.
The strategic foundation was already there, built on previous sustainability work. The task became to use the same communication logic closer to the business, and to make the choice of electricity trading company secure enough to act upon.

Welcom's role
In 2025, we built an “always on” system that followed the customer all the way, from recognition to signed agreement. The messages were divided into tracks: Gothenburgers' own energy company where the surplus goes back to the city, and the smart tools in the app.
In 2026, we made the same strategy more emotional. The question “What gives you energy?” opened up in family, nature and everyday life, and connected further to Göteborg Energi as a reliable electricity supplier. Closer to the decision, the company took the role of guide, because not all electricity contracts suit everyone.
We did the media planning together with Vekst. The measurements from the last two years show a strengthened brand position and more effective campaigns.




